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A Customer-Centric Approach to Design & Operations

In this Fireside Chat, CMO at FROGED, Stephanie Rubin, sits down with Customer Experience expert, Kia Puhm. Creator of the Intelligent Framework™ and founder of the DesiredPath, Kia, discusses her ‘AHA’ moments throughout her career and how growth is managed by placing the customers in the center of everything.

Click here to listen to the full recording of the fireside chat.

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