Customer Stories

From the voice of our customers. Here's what they experienced working with us.

Working with Kia has helped us unify our customers' objectives with what we're trying to accomplish as a business. Building out this approach has energized our team, which is amazing.

Bijan Bedroud, CRO Emarsys

This is your Testimonial quote. Use this space to share customers’ reviews about you, your services and exciting success stories. Get your visitors excited to work with you!

Bridget Winston, VP Sales & CS Mitel

I hired Kia to facilitate our customer journey map process and it has been game changing. She is one of the smartest and most capable leaders I know.

Dione Hedgpeth, SVP CS Apptio

This is your Testimonial quote. Use this space to share customers’ reviews about you, your services and exciting success stories. Get your visitors excited to work with you!

Fred Shilmover, CEO InsightSquared

We wanted to capture the voices of our customers through the lens of the end-to-end customer Journey. Using a customized program through DesiredPath, we were able to make it happen and now have an even stronger foundation to help us execute our customer success strategy.

Josh Waldo, CCO Nintex

This is your Testimonial quote. Use this space to share customers’ reviews about you, your services and exciting success stories. Get your visitors excited to work with you!

Miya Gray, Vice-President Surescripts

Working with Kia has allowed us to better understand our customers and re-orient our thinking with respect to the critical moments in the their journey with us. With this new understanding, we're able to implement on-boarding strategies to manage those critical moments effectively resulting in customers that are more confident and reduced time to value for them and for us.

Steve Basden, President Pushpay

Our conversations have changed from focusing on ourselves to focusing on the customer.

Sue Fellows, CCO Workfront

Keep the revenue your company worked so hard to earn

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Bijan Bedroud, CRO Emarsys

Why We're Great >

Bridget Winston, VP Sales & CS Mitel

Why We're Great >

Dione Hedgpeth, SVP CS Apptio

Why We're Great >

Fred Shilmover, CEO Insightsquared

Why We're Great >

Bijan Bedroud, CRO Emarsys

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