User Adoption & Onboarding

Earlier this year, @UserIQ gathered data on how companies are handling user adoption challenges in their 2018 #SaaS User Adoption and Onboarding Benchmarking Report.

I had the pleasure of working with @UserIQ to discuss the key findings. Watch the video of our conversation (or read the transcript) as I discuss first steps in creating a #useradoption strategy, and tips on how to execute it.